Job description

TELE SALES VOICE PROCESS ASSOCIATE.

Duties and Responsibilities

• Calling to customers professionally and responding to customer inquiries.

• Handling and resolving customer queries.

• Providing customers with the organization's service and product information.

• Following up complicated customer calls where required.

• Completing call notes and call reports as necessary and updating them in the CRM.

• Obtaining and evaluating all relevant data to handle inquiries.

• Managing administration, communicating and coordinating with internal departments.

• Other duties as assigned.

Requirements:

• Open availability for 2 shifts:

o Monday to Friday (Sat. Sun. fix off)

o 5 a.m. to 2 p.m. and 2 p.m. to 11 p.m.

• Fresher or experience up to 2 year.

• Experience in dealing with the public.

• Excellent communication skills.

• Ability to work with others in a close manner.

• Good computer skills.

Skills and Specifications:

• Able to convince the client.

• Able to react effectively and calmly in emergencies.

• Able to maintain customer confidentiality.

Education:

• Graduate or Under Graduate.

Salary:

• 12-20K in-hand(Depending upon the previous experience and the interview

round) + Incentives + PF/ESIC.

Job Address:-  Shipra Path, Mansarovar, Jaipur - 302020 

Google Map: https://maps.app.goo.gl/K6hWmtDmHfdnVLkBA?g_st=iw